Access to Simmons Bank Field
All gates will open two (2) hours prior to game time and fans are encouraged to enter stadium early. Game Management reserves the right to eject, and revoke tickets to future events without refund, for persons who violate any terms of the terms of the license (refer to back of ticket) or any state, local or federal laws. Violators are subject to immediate arrest, prosecution, and permanent revocation of this license.
Ticket Policy
All Season Tickets and Individual Tickets sales are final. Sorry, no refunds or exchanges.
Group Tickets
Group Tickets can be purchased by contacting the Ticket Office at (870) 575-8601.
On-Line Tickets
Individual game tickets are now available online. Tickets purchased online may be picked up at Will Call with a photo ID the day of the event or you may come by the Box Office during regular business hours 9:00 a.m. – 5:30 p.m.
Customer Service
Do you have a problem in your seating area? Call the Customer Service Hotline (870-575-7900) to have a member of the event staff come to your aid. Please note the stadium section, row and seat number(s) of the disruption. Operational hours for the hotline are two hours before the game to 30 minutes prior to the conclusion of the game.
Field Access
The Athletics Department asks that all patrons without proper credentials stay off the playing field level at all times. Violators will be subject to arrest and prosecutions.
First Aid
The First Aid Station is located inside the stadium, below Section C at the East end of the Stadium. A staffed ambulance is parked at this location. If you are in need of first aid, please see the nearest usher for assistance.
Lost & Found
Lost and found is located in the Athletics Ticket Office on the home side of the Golden Lion Stadium. Items lost or found should be reported to an usher. Unclaimed items will be discarded at the conclusion of the season.
Lost Children
Parents/guardians with a lost child should contact the nearest police officer or event staff member. That person will then contact the proper personnel to help remedy the situation quickly. If the child knows his/her seat location, the child will be returned to that location.
Restricted Items
All bags, backpacks, video cameras, large cases, fanny packs and purses (larger than 10" by 10") are prohibited and banned from the interior of the stadium. Only those items required for medical, family or child care needs, will be allowed per person. All carried items and entrants are subject to search.
Prohibited Items
Prohibited items must be returned to the owner's car or discarded. Any lawful items are subject to confiscation, and the person in possession of such items is subject to arrest.
Prohibited items include, but are not limited to:
- Artificial noise makers
- Backpacks, fanny packs, large purses (larger than 10" by 10")
- Beach Balls
- Cameras (professional equipment or camera with long telephoto lenses)
- Chair backs or stadium seats (cushions are allowed)
- Coolers or containers
- Food and beverages
- Pets (with the exception of service animals used by disabled guests)
- Strollers
- Toilet Tissue
- Umbrellas
- Video cameras
- Weapons
Stadium Re-Entry Policy
Re-entry will not be allowed. Persons must purchase a new ticket in order to re-enter the stadium.
Smoking Policy
In accordance with the University of Arkansas at Pine Bluff Smoking Policy, there will be no smoking in areas where the general public congregates.
Special Seating Requirements
Reserved ADA seating is located in Row five (5) of Sections of BB, CC, DD, EE, FF, GG, HH, UU, TT, VV and WW for spectators in need of seating assistance. Seating in these areas is on a first-come, first-served basis. Please notify the Athletics Ticket Office prior to game day to obtain disabled seating. Special seating fans are allowed to have one guest accompany them in the seating area.
Stadium Rules
Unauthorized solicitation, inside or outside the stadium is prohibited. Throwing objects onto the playing field is prohibited and punishable by state and local law. Violators are subject to immediate arrest, prosecution, and revocation of tickets. All signs, banners, placards and leaflets are prohibited inside the stadium unless authorized in advance of the Athletics Department. Contact the Event Management Staff (870) 575-7900 for more information. In no case may the sign obstruct vision or endanger patrons. The Athletics Department reserves the right to move or remove any signs not meeting these specifications.
Tailgating Policies
Please limit your tailgating to your assigned area. There will not be any tailgating in the parking lot area. Remember to clean up your area before departure. No glass bottles, kegs or open fires are allowed in the parking lots. Tents can be no longer than 10" x 10". Thank you for respecting your tailgating neighbors, so that all fans can enjoy the Golden Lion Tradition.
Ticket Information
The "Will Call" window for the general public is located at Gate 2 on the South side of the Stadium. Single-game tickets may also be purchased at one of the tickets booths located on the North and South side of the Stadium. Group tickets are not available the day of the game.
Third Party Ticket Sales
The University of Arkansas at Pine Bluff Athletics Department does not handle third party ticket sales.
